Largest Number Of Airline Complaints Against Air India
Domestic airlines reported flying 47.6 million passengers during the first six months of the current year (January-June), an increase of 22% from January-June 2015, according to data released on July 26, 2016 by the Ministry of Civil Aviation.
Source: Ministry of Civil Aviation
IndiGo, the leading private carrier, flew the maximum passengers during the first six months – 17.9 million - and had the largest market share of nearly 38%.
Jet Airways and Air India had market shares of 17% and 15%, respectively.
Source: Ministry of Civil Aviation; 2015
In 2016, the largest number of complaints (273) was made about the domestic flights of Air India followed by Jet Airways+JetLite (203) and IndiGo (104).
More than 50,000 passengers were affected by flight delays; compensation and facilities provided to them were valued at Rs 5,700,000.
Vistara, the new airlines from the house of Tata and Singapore Airlines, reported the best on-time performance at the four metros: Bengaluru, Delhi, Hyderabad and Mumbai.
Source: Ministry of Civil Aviation; *operations of Go Air only at Mumbai, Delhi and Bengaluru
We welcome feedback. Please write to respond@indiaspend.org. We reserve the right to edit responses for language and grammar.
__________________________________________________________________
Liked this story? Indiaspend.org is a non-profit, and we depend on readers like you to drive our public-interest journalism efforts. Donate Rs 500; Rs 1,000, Rs 2,000.